~ FAQ’s ~

Q: What kind of items do you consign and sell?

A: We consign, sell and buy “Valuable Items” people over the years have owned including Authentic Jewelry, Collectible Toys, Vintage Tools, Collectibles, Early Asian Items, Early African Items, Fine Porcelain, Original Artwork, Antiques, Antique Furniture, Mid-Century / Modern Furniture, Sports Cards, Comic Books, Vintage Artifacts, Musical Instruments, Vintage Books and Records, Coins, Stamps, Watches, Military Items, China, Crystal, Unique Minerals / Rocks, Brass, Bronze, Sterling Silver, Gold and much more… If you have items you’d like to sell, contact us today to find out what we can do for you.

Q: What kind of services do you provide and what is your fee structure?

A: We offer a full service of cleaning out attics, basements, closets, garages, and sheds, to help get rid of clutter, and better assist you in preparing for a tag or estate sale by using cutting edge technology and business, while providing a professional option to the traditional estate sale or the auction process. We use our growing database of local buyers, social media, email marketing strategies, as well as, utilize our affiliates expert advice to maximize values & increase your visibility, at the same time providing you with transparency & security. Our Fee’s are based on a percentage of the total sales. This will be discussed during our first discussion over the phone. All our customers often tell us that our fees are very fair. We offer free in-house evaluations to help you determine which of our services would serve you best.  Please refer to both our “Services” page and “Estate Sales Services” page for more specific details on what services we provide.

Q: Do you offer a pickup and/or drop off service?

A: Yes, we offer both a pickup and drop off service for our customers. We currently service customers in the following states: New Jersey, New York, Eastern Pennsylvania. Pickup service hours are Monday-Saturday on a scheduled basis only! Please call us directly so we can schedule a convenient time for us to sit down and discuss all terms and conditions, as well as, pickup the item(s) you want us to sell for you. We also offer a drop off service for our local customers directly at our home office / storage unit in Secaucus, New Jersey. We will first ask you to take nice quality pictures of a few items you want to sell and email them to us so we can evaluate your item(s) and choose which item(s) will sell. We call this our 10-Minute Treasure Hunt Challenge. Then you will drop the item(s) off at our office, sign our consignment agreement and we will take care of the rest. After your item(s) sells, we’ll return to you a check and a specific itemized list of all items that sold. Our office is located in Secaucus, New Jersey 07094. Please email or call us for the exact address. Please refer to our “Services” page for more specific details on our pickup and drop off options. For more information on our 10-Minute Treasure Hunt Challenge, please refer to our “10-Minute Treasure Hunt” page.

Q: Who pays for shipping on the items we sell with you?

A: In rare cases, if your item is sold online to a private collector, the shipping and handling is always paid by the buyer unless you choose to include shipping and handling into the sale price of the item, in which case the shipping cost will be deducted from the final sale price. Free shipping and handling costs that are paid by the seller always makes the listing much more appealing to a buyer, but it is totally not necessary. This option is completely up to you. In most cases, your item(s) are sold at auction with no shipping and handling fees at all.

Q: How many items are you willing to consign at one time?

A: There is no limit on the amount of items we consign. Every situation and customer is different. We can consign one valuable item, multiple valuable items or entire truck loads of items. This will be fully explained in our initial conversation over the phone. We do full cleanouts as well for customers that are moving or selling their residence and need a cleanout company to professionally clean the estate out in a timely manner. Please visit our “Services”, and “Estate Sale” page for specific details.

Q: How soon before we receive a check?

A: Arguably, the most popular question we receive is, “Show me the money!” This is the most fun part on the seller’s behalf. Once your unwanted or valuable item(s) sell, whether at auction or through a private collector, a detailed itemized invoice and check will be processed immediately after full payment is cleared into our Square.com or business checking account. We normally sell all items through auction within 60 days, however, in some rare unique situations, a private collector will show interest in your item(s) and purchase it online through one of our online social media platforms, therefore, payment will be processed immediately after we receive it and invoice your order. We try our best to get you the money as soon as possible.

Q: What happens if our item(s) don’t sell at the 1st auction?

A: Normally almost all items sell within a 60 day time period through our online estate auction website: NJEstateSaleAuctions.com, at one of our affiliate’s auction houses or at one of our estate sales. We run auctions and estate sales every month. However, if you have set a specific “Reserve Price” on a particular item or items, and that price has not been met at one of our auctions, you can either take the item(s) back or have us keep the item(s) and try to sell them at a lower price in a future auction to come.

Q: Can you setup an on-site auction at my location or business?

A: In most instances yes, on-site or off-site. We are a remote service company. We are able to reach thousands of local buyers through this new cutting edge technology online system, that otherwise would never be able to attend a traditional auction or estate sale. Our database of online and local buyers is always growing as we become more relevant and recognized by Google and other local dealers, collectors and consumers. We also can provide an on-site live auction and have our affiliate professional auctioneer come perform the auction with an entire crew of staff.

Q: How can you be reached?

A: By Email: Info@NJFineArtAuctions.com or Phone: (551) 574-1888

Q: What are your store hours?

A: Our store hours are as follows (all times are in Eastern Standard Time):

Monday – Friday:                    9am – 8pm
Saturdays:                             10am – 5pm
Sundays:                                         Closed

*Note – We have access to our phones so all emails after store hours will be answered until 9pm Eastern Standard Time including on Sundays. We try to make ourselves as accessible as possible to all our clients.*

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